We believe that operational considerations should be first and foremost in the planning, design and execution of a hotel renovation.

Hotel Renovation with an Operator’s Perspective

We believe that operational considerations should be first and foremost in the planning and design specifications of a hotel renovation.

Our goal is to ensure that the renovated hotel product can produce the most cash flow within the building parameters.

We bring our extensive hotel management experience to bear throughout the renovation process – our principals have led more than 30 hotel renovations in Europe and North America.

Throughout the process our goal is to minimise risk and complete the project on-time and on-budget.

Step’s role in a hotel renovation project often involves the following:

Planning and Design

Determination of project goals and design specifications to ensure optimal operating conditions

Brand, designer and contractor RFP and selection

Coordination amongst ownership, brand, designer, architect, contractor and other project consultants

Renovation & Expansion

Creation and maintenance of the master project budget

Management of consultant and vendor relationships

Project administration and accounting

Investor and lender reporting

Project monitoring to ensure program and brand requirements are met

Post-Renovation Operations

Coordination of final approvals and certifications

Pre-opening, hiring and handover to ops team

Planning and Design

Determination of project goals and design specifications to ensure optimal operating conditions

Brand, designer and contractor RFP and selection

Coordination amongst ownership, brand, designer, architect, contractor and other project consultants

Renovation & Expansion

Creation and maintenance of the master project budget

Management of consultant and vendor relationships

Project administration and accounting

Investor and lender reporting

Project monitoring to ensure program and brand requirements are met

Post-Renovation Operations

Coordination of final approvals and certifications

Pre-opening, hiring and handover to ops team